“History doesn’t repeat itself, but it does rhyme.”
(Above quote often attributed to Mark Twain)
I have many memories from my twenty-six year retail career, but one in particular stands out. This incident took place at the Houston, MO, Wal-Mart, back in the early 1980s. At the time, I was an Assistant Store Manager and was often referred to as the MOD or Manager on Duty, which meant that the buck stopped with me, whatever the crisis. That day, I was called to the front of the store to see a woman who had asked to, “Speak with the store manager.” Being MOD at the time, I drew the short straw. I dreaded those calls, knowing that they usually turned out to be someone with a complaint. Nevertheless, I went to the service desk and met a woman there. Alongside her was a small boy, maybe age 5 or 6, clinging to his mother’s coat, trying to hide behind her leg. When she asked to speak with me in private, I led her and the boy up into the cash office, a few steps up and behind the service desk.
[Back in those simpler times, the cash office, where all the day’s receipts were counted, you know, the thousands of dollars in cash, was located at the front of the store, protected on four sides by a plywood wall, with no ceiling, making it easy pickings for someone intent on robbery. You might as well have hung a huge arrow, with flashing lights, above the office, with a loudspeaker announcing, “Cash office. Right here. Lots of cash. No security.” It’s amazing we were never robbed.]
The mother pulled me aside, away from the boy, whose eyes, full of fear, roamed the interior of the unfamiliar place. She whispered in my ear that her son had pilfered something from the store and that he wanted to confess to me what he’d done. After observing his dirty, tear streaked face, I suspected his confession was being made under duress. I imagined quite the scene out in the car, when the boy’s mother, while pulling out of the parking lot, realized that her son was clinging to an item from the store that was not on her receipt. She also let me know that she would appreciate it if I sent a strong message to the boy, so he wouldn’t be inclined to repeat his egregious offense.
*****
About that time, a scene from twenty years earlier entered my mind. It happened on my front lawn, in the town of Santa Fe Springs, CA. I was age 5 or 6 at the time. I was playing in the front yard with my new knife; no, it wasn’t a real one. It was made of rubber, with the blade colored gray and the handle red. My little brother, Timmy, wanted to play with the knife, but I was being stingy. Frustrated, he confronted me and said (he had trouble enunciating his Rs, Ls, and Ws), “Wonnie, wheh did you get youh knife?”
Struggling for an answer, I said, “I bought it.” I was a known liar.
He said, “Wonnie, wheh did you get youh money?”
I said the only thing left to say, “Shut up, Timmy.”
That didn’t faze him. “I’m tewhing Mommy,” he cried, and off he ran, into the house. As the front door of the house slammed shut, I did the only thing I knew to do; I threw the knife onto the roof of the house.
The next thing I knew, Mom was out in the front yard, with her finger pointing in my face, saying, “Your brother told me you have a toy knife. I didn’t buy it for you, so where did you get it and where is it?”
I lied again. “I found it.” I was not only a known liar, but I was also terrible at it.
Mom said, “Don’t you lie to me, or your punishment will be worse,” and I noticed her eyeing the nearest tree for a handy disciplinary tool, the dreaded switch. Now caught, I did what I usually did; I cried. But to no avail. “Ronnie, tell me right now where that knife is, or when your father gets home you’ll wish you had.” I had a feeling I was doomed whether I told her or not.
I tried to keep the knife’s whereabouts a secret, but soon my eyes wandered to the roof of the house, and so did Mom’s. “You climb up on that house, right now, and get that knife. I’m taking you back to the store and you’re going to tell them what you’ve done.” As I went into the garage to retrieve the ladder, I gave my brother a dirty look. He stuck his tongue out at me and giggled.
True to her word, Mom drove me down the street to the local 5&10 cent store. While she remained in the car, I guess she was too embarrassed to join me, I went inside to return the knife and confess. After the clerk called the manager to the front of the store, and he asked me what I wanted, I handed him the knife and said, “I took your knife. Here, you can have it back,” and ran out of the store, glancing over my shoulder the entire way back to the car. Upon entering the car, I said, “Let’s get out of here!”
When we pulled into the driveway, Mom stopped the car and pointed to the nearest tree. Having me choose the instrument of my punishment was brutal, as if taking the knife back to the store wasn’t punishment enough. And then Dad came home. Dad wasn’t a switch man. He had other methods.
*****
After the mom nudged the little boy forward, he finally approached me, so I scooted my chair closer to him, to better look him in the eyes. His hair was unruly, with several cowlicks sticking up, and his clothes were disheveled. He looked as if he might have been playing outside all morning. I smiled inside, knowing that I, too, had once been a criminal like him. When he finally overcame his fear, he spoke to me in a near whisper, so I had to lean in close. While he was in the middle of his mea culpa, I noticed something about him that I hadn’t earlier; his tennis shoes were on the wrong feet!
It took all of my strength to keep from bursting out in laughter, but I fought hard to maintain my composure, knowing my role and his mother’s expectations. I gently but firmly told him, “Son, if you start down that lost highway, living a life of crime, you’ll end up getting arrested and thrown into a dirty, stinking prison, rotting away the rest of your life, never to see your family again.” No, that’s not what I told him. But I did send him a firm message, while at the same time letting him off the hook, by telling him that when I was his age, I had made a similar mistake, and took something from the store that didn’t belong to me. When the two of them left the cash office, his mom was relieved, I was relieved, and the little boy nearly skipped out the door. I wonder whatever happened to that kid? You can guess what happened to this one.